Managing SMECO Accounts from Home

Southern Maryland Electric Cooperative customer care locations will remain closed today, Tuesday, January 27. Members can manage their accounts from the safety of their own homes using one of SMECO’s many self-service options.

• Bill management portal gives fast and direct access to your account information from your computer or mobile device.
• Download SMECO’s free mobile app to report an outage or pay your bill.
• Text REG to SMECO (76326) to send and receive info about outages, payments, high bill alerts, and more.
• Make a payment without having to log in to your account.
• Use the online reporting form or call 1-877-74-SMECO (1-877-747-6326).
• Submit questions online. You can always call 1-888-440-3311 and speak to a customer care representative 24/7. A web chat option is available during business hours.

SMECO – The Cooperative Difference

SMECO was incorporated in 1937 and is one of the 15 largest electric cooperatives in the United States with more than 170,000 member accounts in Charles County, St. Mary’s County, southern Prince George’s County, and most of Calvert County.

Electric cooperatives are shaped by the communities they serve, because co-ops are owned by their customers. Co-op members elect the men and women who serve on the Board of Directors. Members share the responsibility of ownership by financing the cooperative’s operations, but they also share its rewards.

At the end of each year, SMECO’s margins (profits) are allocated to members’ capital credit accounts. SMECO uses its profits to invest in new construction, system improvements, and facility upgrades. The Board of Directors regularly evaluates the financial condition of the co-op and determines when members will receive a refund. Since 1937, SMECO has refunded more than $128 million.

As a cooperative, SMECO will always put its members first and be responsive, reliable, and resourceful — the power you can count on.

Follow SMECO on Facebook at www.facebook.com/SMECO.coop and on X at www.twitter.com/somdelectric.

The SMECO 24/7 mobile app is available at www.smeco.coop/247. To learn more about SMECO, visit their Leader Member Page.